Q&A

Is it possible to buy a frame on its own?


I bought a second-hand bike. What guarantee applies?


I have a technical problem with my bike. Can we deal with it directly?


I have a problem with a veló component. What can I do about it ?


Where can I find my bike's serial number?


Can you repaint my frame ?


Do you offer custom bikes?


What warranty is offered on Lapierre bikes ?


What should I do if I have a technical problem?


What is a parts warranty?